When placing your order, please be sure to hit the "Submit" button at the confirmation stage or your order will not be completed. If you are having trouble with your order, please don't hesitate to contact us.

How long does it take

When choosing a shipping method, please be sure to account for processing time in addition to the stated shipping times. After you place your order, we do our best to get it out the door within 2 business days. For large or bulk orders, processing times may be slightly longer.

How will I know that the status of my order?

We will send an order acknowledgement email within 24 hours. Please contact Customer Service with your order details. Contact us if you do not receive this email.

Customs charges & import taxes

DIYLooks is not responsible for any additional import taxes or custom charges that may be incurred on international shipments. Each country has different policies. For more information on charges you may expect, contact your local customs office prior to ordering your DIYLooks . We cannot mark international shipments as gifts or samples.

*US Customers: All orders over $200.00 will be subject to import and entry fees.

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